Data Deletion
We respect your right to control your personal data. This page explains how to request deletion of your Pedigree account and all associated data, and what happens when you do.
Last updated: September 3, 2026
How to Delete Your Account
You can request account deletion through two methods:
Option 1: Through the App
Navigate to the Settings screen from the app menu.
Scroll to the account management section.
Tap "Delete Account" and confirm your decision.
Option 2: By Email
Send a deletion request to kidandlambfarms@gmail.com from the email address associated with your account. Include "Account Deletion Request" in the subject line. We will process your request within 30 days.
What Gets Deleted
When your account is deleted, the following data is permanently removed:
- Your user profile: Name, email, phone number, and authentication credentials
- Your farm memberships: All role assignments and access permissions
- Uploaded media: Photos and files you uploaded to farms you own
- Advertisements: Advertisements and advertisement media created under your account
- Push notification tokens: Your device notification registrations
- Device identifiers: The app resets its Firebase Analytics identifier and deletes its current notification token after server deletion succeeds
If you are a farm owner, deleting your account will also delete all farms you own and their associated data (animals, crops, inventory, finances, tasks, compliance records). Please transfer farm ownership before deleting your account if you want the farm data to persist.
What May Be Retained
Certain data may be retained after account deletion:
- Farm data you contributed to (but don't own): Business records remain under the farm owner's control, but known account-identifier fields are removed
- Aggregated analytics: Anonymous, non-identifiable usage statistics may be retained for service improvement
- Payment and accounting records: Records may be retained for applicable accounting, tax, fraud-prevention, or dispute obligations, with direct account identifiers removed unless the law requires otherwise
- Provider recovery systems: Residual copies may remain temporarily in Google-managed recovery systems and are isolated from normal application access until overwritten under the provider's lifecycle
Deletion Timeline
- In-app deletion: Primary data and uploaded media are removed before the authentication account is closed. If required cleanup fails, deletion stops so you can retry rather than silently leaving files behind
- Email requests: Processed within 30 days of receiving the request
- Device cache: Clear Pedigree's app storage or uninstall the app to remove any Firestore offline cache remaining on that device
Before You Delete
We recommend the following before requesting deletion:
- Export your data: Use the Reports feature to download any records you want to keep
- Owned farms: Farm ownership transfer is not currently available. Deleting the owner's account therefore deletes each farm owned by that account
- Notify your team: Let other farm members know, so they can plan for the transition
Contact
If you have questions about data deletion or need assistance:
- Email: kidandlambfarms@gmail.com
- Website: pedigreeapp.web.app