Terms of Service

1. Acceptance of Terms

By downloading, installing, or using Pedigree, you agree to be bound by these Terms of Service. If you do not agree, do not use the app. We may update these terms at any time, and continued use after changes constitutes acceptance.

2. Description of Service

Pedigree is a farm operations management platform that allows users to record and manage animal records, crop data, inventory, finances, tasks, compliance documentation, and team collaboration across multiple farms. The app provides role-based access (owner, admin, manager, worker) and offline data synchronization.

3. Account Registration

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the security of your account credentials
• You must be at least 16 years old to create an account
• One person may operate multiple farm memberships but should maintain only one account
• You are responsible for all activity that occurs under your account

4. User Responsibilities

You agree to:

• Use the app only for lawful farm management purposes
• Ensure the accuracy of data you enter into the system
• Respect the access boundaries of your assigned role within each farm
• Not attempt to access data belonging to farms you are not a member of
• Not reverse-engineer, decompile, or attempt to extract the source code of the app
• Not use the app to store content that is illegal, harmful, or violates the rights of others

5. Farm Ownership and Data

• The person who creates a farm is designated as the farm owner
• Farm owners can invite members and assign roles (admin, manager, worker)
• The farm owner controls the operational records entered for that farm. Team members contribute data under the farm owner's authority, while Pedigree hosts and processes that data to provide the service
• Removing a member from a farm revokes their access to that farm's data
• Deleting a farm will permanently remove all associated data after the recycle bin retention period

6. Intellectual Property

The Pedigree app, including its design, code, branding, and documentation, is the intellectual property of Pedigree and is protected by copyright law. You are granted a limited, non-exclusive, non-transferable license to use the app for its intended purpose. You may not copy, modify, distribute, or create derivative works based on the app.

7. Availability and Offline Mode

• We strive to maintain app availability but do not guarantee uninterrupted service
• The app supports offline mode through local data caching. Data entered offline will sync when connectivity is restored
• We are not responsible for data loss due to device failure, uninstallation, or failure to sync before signing out

8. Subscriptions, Fees, and Refunds

Pedigree is sold as a per-farm subscription. Each new farm starts with a free trial (14 days by default). When the trial or a paid period ends, farm data becomes read-locked behind a payment screen until the farm's subscription is renewed; your data is not deleted.

• Plans and pricing: Plans are billed in Botswana Pula (BWP) and range from a monthly Basic plan to an annual Premium plan. The plans and current prices in force are the ones displayed on the Subscription screen in the app at the time you pay
• How you pay: Payments are made directly to Pedigree outside the app (for example by EFT, cash, or mobile money). You then submit the payment reference in the app, and we verify it manually before activating the subscription. We do not collect card or bank credentials
• Activation: A subscription is activated only once we verify the payment. Verification is normally same or next business day. A receipt is issued for every verified payment
• Who may pay: Only a farm owner can submit a payment for a farm. Other team members see the payment screen but cannot pay
• Renewals: Subscriptions do not auto-renew and no payment instrument is stored. You must submit a new payment for each period you want to cover
• Refunds: Because subscriptions are activated manually and do not auto-renew, we do not offer refunds for periods already activated. If a payment was verified in error or duplicated, contact us within 30 days and we will credit the amount to your farm's subscription or refund it
• Price changes: We may change plan prices. Changes apply only to payments you submit after the new prices are shown in the app; they never affect a period you have already paid for

9. Limitation of Liability

Pedigree is provided "as is" without warranties of any kind. To the maximum extent permitted by law:

• We do not warrant that the app will be error-free or available at all times
• We are not liable for any indirect, incidental, or consequential damages arising from your use of the app
• We are not responsible for decisions made based on data or reports generated by the app
• Our total liability shall not exceed the amount you have paid for the service in the 12 months preceding the claim

10. Termination

• You may stop using the app and delete your account at any time
• We may suspend or terminate your account if you violate these terms
• Upon termination, your access to the app and your data will be revoked
• Provisions that by their nature should survive termination will remain in effect

11. Governing Law

These terms are governed by the laws of Botswana. Any disputes arising from these terms or your use of the app will be resolved through binding arbitration or in the courts of the applicable jurisdiction.

12. Contact

For questions about these terms, contact us:

• Email: kidandlambfarms@gmail.com
• Website: pedigreeapp.web.app